FAQ: FREQUENTLY ASKED QUESTIONS

Q: I can't select the size I want on the product page? How do I get it to work?
A: The sizes and colors are selectable from the drop down boxes below the prices. SKU#s and prices update as the different sizes are selected. If no drop down boxes are visible it may be because you are using using Mozilla Firefox, Safari, or an Apple computer (our website runs using software that is not fully compatible with those things) , or there aren't selectable options available for that particular product.

Q: I can't add an item to my shopping cart, why won't this work?
A: Not all our products are available for consumer purchase on our website. Products are only available for consumer purchase in the Marketplace. Look to the bar on the left. The third link from the top is the Marketplace. All products there are available for consumer purchase and most have great discounts!

Q: I'm in the Marketplace Category, but no "add to cart" buttons are visible on the product pages. How do I add these Items to my cart?
A: If you are experiencing this problem, it it most likely that you are using Mozilla Firefox, Safari, or an Apple computer. Unfortunately our website runs using software that is not fully compatible with those things.

Q: Why can't I purchase all of your products online?
A: Seattle Sports products are mainly sold through our great retailers, and not directly to the public. We're not trying to undercut our retailer's sales by providing an online source of competition.

Q: Where can I find your products near me?
A: Try our Find Local Dealer link located at the bottom of all our pages.

Q: Where can I find instructions for a specific product?
A: Go to our home page and click the instructions link on the left hand side. Or click here.

If you have more questions, feel free to call us at 1-800-632-6163.